Delaware Attorney General Kathy Jennings has filed a motion through her Consumer Protection Unit asking the Superior Court to enforce a subpoena against Mastercraft Contracting, LLC. The home improvement contractor has had multiple consumer complaints filed against it and after nearly three months the company has failed to substantively respond to the subpoena. This comes after the company failed to respond to a similar subpoena in 2025 which was ordered by the Superior Court.
The investigation by the DOJ is looking into complaints that Mastercraft targets homeowners that have experienced significant storms and uses misleading door-to-door sales and time tactics to sell its roofing and construction services.
Additional information from the DOJ:
“Consumers should never be strong-armed into paying for services or be made victim to frivolous, extortionate lawsuits,” said Attorney General Jennings. “We’re asking the Court to step in so that that our Consumer Protection Unit can continue to do its critical work investigating these predatory practices.”
According to an affidavit filed with CPU’s motion, CPU has received multiple consumer complaints about Mastercraft business practices, including that Mastercraft used aggressive and targeted door-to-door sales practices to engage consumers, represented that consumers were signing only to authorize a free inspection when the documents were actually contracts, and then threatened excessive liquidated damages in the amount of one third of the contract price when consumers decided not to use Mastercraft, including by filing lawsuits with Delaware’s Justice of the Peace Court.
Mastercraft advertised “free inspections” to consumers, who were told by Mastercraft that they must sign a document to authorize the free inspection. The document, however, is actually a contract that purportedly entitles Mastercraft to “liquidated damages” of one third of the contract price should the consumer decide not to use Mastercraft. In an effort to enforce that clause, Mastercraft filed numerous lawsuits against consumers; many of these lawsuits have been dismissed by Delaware courts with the clause being found to constitute an unenforceable penalty.
