AAA: Emergency Roadside Service and Towing in High Demand During and After Winter Storm

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AAA emergency roadside crews have been busy since last weekend’s winter storm brought travel to a standstill across the state. AAA says battery-related calls surged as cold temperatures moved in ahead of the snow, followed by a spike in snow extractions as ice and heavy snowfall spread across the area. As conditions improved early this week, tows and battery issues once again became the most common reasons drivers called for help. With the potential of another winter storm over the weekend, AAA is reminding drivers to prepare by carrying a well-stocked emergency kit in their vehicles. Officials say having basic supplies on hand can make a critical difference if motorists become stranded or are involved in a crash during winter weather. AAA’s recommended kit includes items for traction, warmth, visibility, basic vehicle repairs, and emergency communication, along with food and water for passengers. Also Jana Tidwell, Spokesperson for AAA says regular vehicle maintenance is important, especially prior to extreme weather like we see in winter–adding that it’s recommended to have your battery charge tested, as old or weak batteries will have a difficult time starting a vehicle in freezing or sub-zero temperatures. In addition, tires gradually lose air pressure in cold temperatures and don’t offer good traction if the tread is low. Fluids such as fresh oil, antifreeze and winter blend wiper fluid are also important to check and refresh in winter.

 

Additional Information from AAA:

Problems Causing Vehicle Breakdowns

According to AAA, the most common reasons for emergency roadside service calls during this storm have been:

• Extractions, e.g. pulling vehicles from a ditch or shoulder after a slide off
• Dead batteries, jump starts and battery replacements(a battery loses 30% of its power at 32 degrees and 60% at zero degrees)
• General engine problems and non-starts requiring a tow
• Flat tires and other tire problems

 

AAA Mid-Atlantic Roadside Calls in Delaware 1/24-1/27

 

AAA Roadside Calls By Type	Saturday, 1/24	Sunday 1/25	Monday 1/26	Tuesday 1/27
Battery	165 (47%)	10 (11%)	64 (26%)	205 (38%)
Tow	125 (35%)	19 (21%)	67 (28%)	208 (39%)
Extraction	2 (0.5%)	39 (44%)	61 (25%)	61 (11%)
Tire	40 (11%)	7 (8%)	30 (12%)	40 (7%)
*Total Calls	353	89	242	535

*Roadside call totals include lockout and fuel delivery calls that are not represented on the chart

 

“Many of the vehicle problems seen during this arctic blast are a good reminder of the importance of regular vehicle maintenance, especially prior to extreme weather like we see in winter,” Tidwell said. “Old or weak batteries will have a difficult time starting a vehicle in freezing or sub-zero temperatures; have your battery charge tested. Tires gradually lose air pressure in cold temperatures and don’t offer good traction if the tread is low. Fluids such as fresh oil, antifreeze and winter blend wiper fluid are also important to check and refresh in winter.”

 

Additionally, driving slowly and appropriately for the weather conditions can avoid crashes and slide-offs.

 

Preparation for the next storm

Winter storms also shed light on the importance of assembling and carrying a winter emergency kit in your vehicle, so you are prepared if you become stranded or involved in a crash on wintry roads.

 

AAA recommends that a winter emergency kit include:

• Abrasive material (sand, snow melt products, cat litter) or traction mats
• Snow shovel (folding shovels are available)
• Flashlight with extra batteries
• De-icer
• Ice scraper with brush
• Jumper cables or portable battery jump starter
• Extra warm clothing (gloves, hats, scarves), and blankets
• Reflective vest
• Warning devices (flares or reflective triangles)
• Drinking water and non-perishable snacks for both human and pet passengers
• If traveling with an infant, be sure to pack extra food and supplies
• First-aid kit
• Basic toolkit (screwdrivers, pliers, adjustable wrench, duct tape)
• Mobile phone (and charger) pre-programmed with rescue apps and important phone numbers including family and emergency services
• Cloth/paper towels

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