Delmarva Power Announces “The Exelon Promise” Initiative Amid Rising Energy Costs

March 5, 2026/Joe Ciccanti

As higher energy supply prices continue to impact customers, Delmarva Power today announced a new customer-focused initiative from its parent company, Exelon, called The Exelon Promise. The strategy aims to provide immediate bill relief, strengthen customer protections amid growing electricity demand, and pursue long-term reforms to address the underlying drivers of rising costs. Energy supply prices are increasing nationwide due to historic demand growth, limited supply, and market pressures. While utilities do not set supply rates, Delmarva Power says it is taking steps to help lessen the impact on families and small businesses in Delaware and Maryland. Tyler Anthony, president and CEO of Pepco Holdings, said the initiative focuses on delivering meaningful support now while working toward long-term solutions to stabilize costs and maintain reliable service.
 
 
Delmarva Power Region President Marcus Beal tells the Talk of Delmarva How Delmarva Power will continue to adapt the Exelon Promise if energy costs keep rising or market conditions change…

He adds that Delmarva Power and Exelon remain fully committed to customers as they work on getting energy costs under control.

 
 
He talked about what the Exelon Promise comprises…
 

Delmarva Power is advocating for longer-term reforms to improve the overall current energy market and increase supply. That includes policies that would allow public utilities to help build new energy resources under public oversight…

 

Beal tells the Talk of Delmarva about legislation that is being worked on in Maryland…

 

 

The Delmarva Power Customer Relief Fund is included in “the Exelon Promise” announced this week. Eligibility requirements for the Relief Fund are not just for those with low income, but as Delmarva Power Region President Marcus Beal tells the Talk of Delmarva…moderate income as well…

For additional information on the programs available to help with rising energy costs, visit delmarva.com.
 
Additional Information from Delmarva Power:

Delivering on Affordability in Delaware and Maryland 

Under The Exelon Promise, Delmarva Power continues to advance programs and protections designed to help customers manage rising energy costs today, while pursuing lasting reforms that address long-term cost drivers.

 

  • Customer support: Delivering immediate relief through the $6.5 million Customer Relief Fund (delmarva.com/ReliefDE and delmarva.com/ReliefMD), flexible payment options, energy efficiency programs, and connection to state and federal programs that help customers manage higher costs now.
    • To date, nearly $4 million has been pledged through the Customer Relief Fund to help more than 8,000 customers in Delaware and Maryland, with $2.5 million in funding still available for eligible customers.
    • In 2025, Delmarva Power helped more than 23,000 customers secure more than $23.1 million in energy assistance, including more than $6.0 million in LIHEAP funding. 
    • In Maryland, Delmarva Power was instrumental in the collaborative development of a discounted rate mechanism for limited-income customers. Recently approved by the Maryland Public Service Commission and set to be implemented before Jan. 1 of next year, this program will provide discounted rates to certain limited-income customers to correlate payments more closely to their ability to pay.
  • Customer protections: Implementing strong guardrails to ensure large energy users, including data centers, pay for the infrastructure needed to support their growth, helping shield residential and small businesses from unfair cost impacts. This includes: 
    • Requiring large-load customers to pay their fair share of grid upgrades and provide financial assurances that protect customers from the risk of “phantom” projects or stranded infrastructure costs.
    • Conducting feasibility and reliability studies for large-load requests to confirm the grid can support new demand without impacting existing customers and identifying any needed upgrades.
    • Working with economic development and real estate partners to pre-screen sites and plan grid readiness, helping reduce uncertainty and improve coordination for responsible growth. 

 

  • Advocating for long-term solutions: Supporting reforms that allow public utilities to build new, affordable energy supply under public oversight, prevent power outages, and ease pressure on prices. A recent analysis by Charles River Associates found that allowing utilities to generate power could save customers between $9 billion and $20 billion.
    • For example, Delmarva Power supports the Affordable Energy Act in Maryland, which allows regulated utilities to build community solar projects that provide discounted distribution rates for limited-income customers, and authorizes utilities to develop transmission-level battery storage that improves reliability and supports affordability.  

 

To learn more about Delmarva Power, visit The Source, Delmarva Power’s online newsroom. Find additional information by visiting delmarva.com, on Facebook at facebook.com/DelmarvaPower and on X, formerly known as Twitter, at twitter.com/DelmarvaConnect. Delmarva Power’s mobile app is available at delmarva.com/MobileApp. 

 
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