Delmarva Power Advocates for Continued Energy Assistance Funding

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Delmarva Power employees were on Capitol Hill this week to meet with representatives and advocate for policies that protect funding for LIHEAP and support vulnerable households in Delaware and Maryland. Customers are reminded to act now to secure support. More than 22,000 customers were connected to approximately $35 million in energy assistance, including more than…

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Report Shows Increase in Delmarva Power Phone Scams

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Delmarva Power has seen an increase in scams targeting customers since October and is urging customers to be on the lookout for imposters using energy-related scams to steal money – especially over the phone. In 2023, Delmarva Power, and its sister utilities Atlantic City Electric and Pepco, recorded the following impact from phone scams:  Additional Information…

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Phone Scams Impersonating Delmarva Power

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There have been reports of scammers spoofing Delmarva Power’s phone number, according to the Worcester County Sheriff’s Office. The caller threatens to disconnect electricity unless immediate payment is made. Delmarva Power does not demand instant payment over the phone. Hang up immediately if you receive such a call. Do not share personal or financial information.…

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UPDATE: Power Outages in the Area

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UPDATED 1-10-24 11 a.m.–As of about 11:00 a.m., Delmarva Power reports that service has been restored for approximately 48,000 customers following last night’s storm. Crews are working around the clock until all customers have electric service. Due to the extensive impact of this storm, ETRs are currently suspended and will be updated as crews assess…

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Reports of Attempted Scams During Holiday Season

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With International Fraud Awareness Week this week–November 12th -18th, Delmarva Power reminds customers to be vigilant and on the lookout, especially during the last part of the year, for imposters using energy-related scams to steal money and personal information. Scams occur throughout the year, but Delmarva Power generally sees an increase in attempted scam reports during…

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Delmarva Power Lowering DE Natural Gas Costs

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Delmarva Power is lowering gas costs by 18% for customers! This lower rate has been approved by the Delaware Public Service Commission and will go into effect in November. This is a result of natural gas price decreases. Monthly bills could decrease about $16.30 for a residential customer using an average of 56 CCF per…

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UPDATED: Early Morning Crash in Bethany Beach Damages Utility Pole

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A crash just after 4 Sunday morning left a utility pole down near Route 1 and Jefferson Bridge Road and some Bethany Beach area residents without power. Bethany Beach Volunteer Fire personnel found a Jeep Wrangler with wires and the pole down on the vehicle – and one person trapped inside the vehicle. Delmarva Power…

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School Bus Breaks Utility Pole – Wires Down; No Injuries

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Indian River emergency personnel were called for a school bus crash just before 3 Friday afternoon on Oak Orchard Road. Officials say the bus, which had about 25 children on board, backed into a utility pole – breaking it in two with wires coming down across Oak Orchard Road – there were no injuries. School…

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Transformer Fire Under Investigation In Ocean City

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Ocean City firefighters were busy Mother’s Day handling multiple transformer failures or fires.Transformers overheated and started to smoke, and in some cases they caught fire.One incident occurred at a multi-story condo in the 11,000-block of Coastal Highway. Residents were evacuated from the Highpoint North Condominium.Numerous other local fire Departments assisted Ocean City firefighters, and Delmarva…

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Delmarva Power Spreads The Word About Energy Assistance Options

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Delmarva Power hosted a virtual energy assistance summit Wednesday to provide guidance for customers who continue to feel the impacts of the COVID-19 pandemic. Non-profits and other community partners in Delaware and Maryland are spreading the word that energy assistance options are available for people who are facing financial hardships. “The last couple of years…

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5G Poles On Dunes At Dewey Beach To Be Removed

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Dewey Beach Town Commissioners have approved an ordinance that tightly governs construction of future 5G cell poles. Also, a class action lawsuit filed last summer against Verizon has been settled. Five poles that were placed on the dunes earlier this year will be removed and relocated. “We’re in a much better spot today than we…

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Delmarva Power Crews to Aid in Hurricane Ida Recovery

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Delmarva Power is sending crews, equipment and expertise to Louisiana to repair utility infrastructure damage and help restore energy service for customers impacted by Hurricane Ida. More than 100 Delmarva Power employees and contractors are heading south as part of mutual assistance networks coordinating recovery efforts. “Energy companies from across the country have supported our…

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Delmarva Power Peak Savings Day

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Delmarva Power customers will have an opportunity to save money and energy by reducing their electric use on Thursday, August 26, between 2 p.m. and 6 p.m.   An increased demand for electricity throughout the Mid-Atlantic region is anticipated for Thursday. While the region’s power supply is expected to be sufficient to meet high demand, Delmarva…

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Dover PD & DSP Warning of Two Scams

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Dover Police are alerting everyone to a phone scam. They have received reports that a caller is using an active Dover Police officer’s name and rank and is asking for payment of fines or court fees. Police say this is a scam – Dover Police would never call anyone for these issues or demand payment…

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Power Outages Develop On A Blustery Day

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Utilities are responding to scattered power outages as gusty winds blow across Delmarva. Delaware Electric Cooperative was reporting more than 1,300 member outages in northeastern and north-central Sussex County as of late Monday morning. Delmarva Power was listing nearly 1,600 outages in its Delaware and Maryland Eastern Shore service territories.

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Update: DEC, Choptank Co-ops Complete Restorations, Delmarva Work Continues

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More and more electric customers and co-op members are getting their power back. Delmarva Power says it has completed more than 115,000 restorations since Tropical Storm Isaias blew through Tuesday, spawning several tornadoes. Currently most of its remaining 2,600 customers without electricity are in its northern service territory. Some may be without service until Friday…

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Power Restoration Efforts Continue Following Isaias

Photo courtesy of Delaware Electric Cooperative
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Power restoration following Isaias is a major challenge for utilities. The storm impacted more than 118,000 customers of Delmarva Power. As of early Wednesday morning, more than 17,000 customers were still without service. Hardest hit were Sussex County, New Castle County and Wicomico County. Crews are continuing to work around the clock to assess outages…

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Delmarva Power Completes Transmission Line Upgrade

defaultCompleted upgrades to the local energy grid enhance service reliability for more than 75,000 Delmarva Power customers in Sussex County and increase the resiliency of the infrastructure delivering energy to local customers.
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Delmarva Power has finished an upgrade of 11 miles of transmission line in Sussex County, which the utility says will improve reliability for more than 75,000 customrs. The project was also done five months ahead of schedule. The improvements to the transmission line between Cool Spring substation and Indian River substation also are designed to…

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Delmarva Power extends COVID-19 customer support efforts through June

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To offer continued assistance for customers impacted by the Coronavirus (COVID-19) pandemic, Delmarva Power is extending its customer support policies, through at least June 1, which includes suspending service disconnections, waiving new late fees, and reconnecting customers who were previously disconnected. The company’s COVID-19 policies, designed to help ensure all customers have access to safe…

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